Thank you for purchasing Clarity Journal. We are committed to providing you with a high-quality intelligent journaling companion. Please read our refund policy carefully before making a purchase.
We offer a 14-day refund window for your initial purchase, in accordance with our payment processor's buyer terms.
All payments, sales, and refunds are handled by our Merchant of Record, Paddle.com.
All refund requests must be sent directly to Paddle's support team.
For technical product support, please contact us. For billing and refunds, please contact Paddle.
All payments for Clarity Journal are processed by our online reseller, Paddle.com. Paddle is the Merchant of Record for all our orders.
As such, Paddle provides all customer service inquiries for payments and handles all returns and refund requests.
We offer a 14-day refund policy on your initial subscription purchase. If you are unsatisfied with our service for any reason, you are eligible for a full refund within 14 days of your first payment.
This policy is managed directly by Paddle.com as our Merchant of Record.
Since Paddle is the Merchant of Record, we (Clarity Journal) do not have access to your billing information and cannot process any refunds directly.
All refund requests must be directed to Paddle's support team.
To request a refund, please contact Paddle support at: paddle.net
Paddle reviews all refund requests in accordance with their 14-day refund policy and buyer terms. Any refund or credit is issued at the sole discretion of Paddle.com as the Merchant of Record.
If you have questions about this refund policy or are experiencing a technical issue with the product itself (not related to billing), please contact us at:
Email: support@myclarityjournal.app
Reminder: For all billing, payment, or refund-related questions, please contact Paddle.